(Updated February 29, 2012)

Effective communication skills are essential to the successful operation of any organization and its individuals. The Certificate in Effective Communication is designed for those interested in developing skills to communicate messages efficiently both in writing and orally, present themselves professionally and communicate confidently in any situation.

Individuals must complete 42 classroom hours in order to receive a certificate of completion.

Certificate Requirements

All participants enrolled in the Certificate for Effective Communication program must complete AT least one course from both the written and oral communication topic areas:

Written Communication

• Essentials of Workplace Writing (7 hours) – March 5, 2012

Oral Communication

• Communication Skills to Handle Difficult Conversations (7 hours) - October 13, 2011
• Effective Presentation Skills (7 hours) – October 21, 2011

Additional selections can be made from the list below in order to complete the 42 hours of classroom time needed to obtain the certificate of completion.

• Mastering Media Relations (7 hours) – November 25, 2011
• Strategic Communications (14 hours) - January 17, 18, 2012
• Understanding and Resolving Conflict Through Personality Type (7 hours) - Day 1 of 3 - April 2, 2012
• Writing Winning Proposals (7 hours) - April 27, 2012 
• Using E-Tools for Written Presentations (7 hours) - (date and description to follow)

The two remaining courses in the written and oral communication areas may be taken to obtain the 42 hours of classroom time required.

Upon completion of the Certificate you will be able to:

• Communicate in a professional manner and deliver messages effectively – even the hard to deliver messages
• Deliver presentations with confidence
• Practice effective listening, questioning, and speaking
• Give and receive feedback in a way that enhances relationships and improves results
• Write efficiently to craft a clear and persuasive message and avoid common mistakes that can diminish the professionalism and effectiveness of your work
• Craft sound, well researched, and written proposals that will boost your success rate
• Confidently deal with the media and gain needed media attention
• Learn how to handle the complicated dynamics of personalities in the workplace
• Create attractive written presentations

Cost

One-day courses - $329 or $299 if enrolled in this certificate program
Two-day course - $519 if enrolled in this certificate program

Registration and Enquiries

To register for the Certificate in Effective Communication, please complete the online Certificate Registration form. Once confirmed, you may register for the individual courses as you wish. Scheduled courses appear on our course schedule.  Please send your enquiry to lifelong@upei.ca or contact us at (902) 566-0336.

Note:  Those individuals registered in the Certificate in Effective Communication program, receive a discounted registration fee for each course.