The practice of mediation continues to grow across Canada and is becoming a highly professional and specialized field. Mediation is now used on a regular basis to resolve conflicts related to the workplace, divorce, custody, property and insurance claims, civil matters, environmental and land use issues, and this list goes on. This interactive, experiential 3-day course focuses on the 6 step process of interest-based mediation and builds on the communication, active listening and problem-solving skills taught in the prerequisite course (see below). Participants will learn how to assess, screen and prepare cases for mediation and will be introduced to techniques for dealing with strong emotions and resistance. This course is a required component of the certificate program.
 

Who should attend

Anyone wishing to learn how to conduct interest-based mediation.
 

What you will learn

• Fundamental principles, benefits and applications of mediation
• 6 step mediation process
• Role and responsibilities of a mediator
• Communication skills for mediators
• How to assess, screen and prepare for mediation
• Dealing with resistance, strong emotions and anger
• Co-mediation
• Ethical issues in mediation

Prerequisite

Introduction to Interest-Based Conflict Resolution
 

Facilitator(s)

Kirstin Lund and Jacinta Gallant
 

Credit hours

21 hours credit in the Certificate in Conflict Resolution Studies
 

Course fee

$749/$769. Participants enrolled in the Certificate in Conflict Resolution Studies are eligible for the reduced course fee.
 

Approved July 2006 for 3.5 credits by the Canadian Counselling Association.

REGISTER