Do you want to learn the secret to resolving conflict and repairing relationships? 

At the heart of creative conflict resolving is the ability to get beneath the rigid positions that people in conflict often take. The challenging art of finding the often hidden and unrecognized needs and values (interests) of the parties in conflict is the key to unlocking impasse and opening creative, mutually satisfying possibilities. 
 

Who Should Attend

This course is designed for people at all levels of training who want to perfect their interest-exploring skills.
 

What you will learn

This one day course will focus specifically on the skills needed to bring to light the underlying interests present in every conflict, and use them to build creative, lasting agreements such as.... 

• the benefits of an interest-based approach to conflict resolving
• conceptual differences between positions and interests
• how to assist parties to understand their own and the other parties' interests
• how to move people from a focus on their positions to a focus on their interests
• how to effectively use interests to encourage creativity in problem solving

A lively interactive and skills-building approach will be used. 
 

Prerequisite

None
 

Facilitators

Kirstin Lund and Julie Devon Dodd

Course Fee

$329/$299. Participants enrolled in the Certificate in Conflict Resolution Studies are eligible for the reduced course fee.

Credit Hours

7 hours credit in the Certificate in Conflict Resolution Studies

Approved July 2006 for 1 credit by the Canadian Counselling Association.

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