This is an advanced level mediation course teaching the skills for finding solutions and achieving settlement in mediation.  Participants will develop the skills required to formulate a workable statement of the problems to be solved, create multiple options for settlement, choose the best options and close the agreement.

This interactive, experiential 2-day course focuses on steps 4, 5 and 6 of the interest-based conflict resolution process and builds on the communication, active listening and problem-solving skills taught in the prerequisite course (see below). This course is a required component of the certificate program.

 
Who should attend

Anyone wishing to enhance their skills in finding options for settlement and closing agreements.

You will learn how to:

• frame the issues in a way that invites creative, mutual gain options for settlement
• use brainstorming and other techniques to identify options for resolving disputes
• keep the focus on interests
• evaluate options and reach agreement
• draft a memorandum of settlement

Prerequisite

Introduction to Interest-Based Conflict Resolution and either Interest-Based Mediation or Interest-Based Facilitation

Facilitator

Jacinta Gallant
 

Credit hours

14 hours credit in the Certificate in Conflict Resolution Studies
 

Course fee

$549/$529. Participants enrolled in the Certificate in Conflict Resolution Studies are eligible for the reduced course fee.

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