Suckerfish

Customized Training

Customized training can create a productive, harmonious culture within an organization or business to prevent and resolve conflict and build collaboration. It can address situations that are unique or especially challenging, and be time and cost effective.

Features of Customized Training

The Centre for Conflict Resolution Studies will provide unique course designs, flexible course formats and reduced instructional fees.

Course Design

Centre faculty have extensive experience in designing workplace training in business, public, educational, non-profit and private sectors. We will meet with you to explore your training needs, review relevant units already developed at the Centre and either adapt these units to your circumstances or develop appropriate new offerings.

Course Format

Training can be designed to fit work schedules, and be held at or near the work site, reducing the need for travel costs and lost time on the job. The duration of courses can be varied from intensive 1 to 5 day courses, or extended over longer periods during the work week, week-ends or evenings.

Reduced Instructional Fees

Fees for instruction services and materials for customized courses vary depending on content, duration and related services. Our standard course fee can often be significantly reduced when the client group can provide a) 12 or more participants, b) suitable training facilities, and c) food and beverages for breaks. (We can often provide low cost facilities if needed.)
 

Advantages of Customized Training

Organizational development and culture

By training a significant number of persons from the same or related workplaces the benefits of instruction are multiplied. Since the concepts, values and processes are understood in common, they are likely to be put into practise resulting in real skill development. The more implementation occurs, the more the organizational culture is likely to be transformed. By contrast when only a few are trained, they must struggle to teach others in an unsupported environment.

Certification

A Course Certificate is awarded for each course offered by the Centre. These in turn count for credit toward the 210 hour Certificate in Conflict Resolution Studies. Credits are rated on the basis of the number of hours (7 per day). Persons taking individual courses may decide to register for the Certificate program at any time. Regulations are posted on our website at Regulations. Note: Credits apply to professional development and are not tranferable to degree programs at the University except where courses are also part of an academic department's program.

University validation

Since the Centre for Conflict Resolution Studies is a recognized professional development unit within the Centre for Life-Long Learning at the University of Prince Edward Island, our certificates are awarded in the name of the University. In addition, we are applying for endorsement by other professional organizations offering specialized certification.

Follow-up services

Client groups sponsoring customized courses will be eligible for

  • free consultations about training
  • access to practice seminars
  • referral service for mediators or facilitators
  • access to conflict resolution literature through the UPEI library
  • inclusion on the mailing lists of the Centre.

To discuss your interests in improving harmony and productivity in your organization, call the Centre for Conflict Resolution Studies at 902 566-0707 or email gladeroute@upei.ca