Direct Benefits for You
Experience with over 4,000 course registrants and their evaluations or testimonials allow us to confidently list a variety of ways that you can directly benefit from our program.
Improve your workplace performance
- Improve your leadership on the job through the skills of mediation, negotiation and facilitation in a format aimed at mutual gains and lasting agreements.
- Acquire tools for effective meetings and improved decision-making.
- Enhance team problem-solving skills and productivity.
- Use conflict resolution tools to improve morale and enhance employee wellness.
- Learn how to increase harmony and productivity in the workplace by developing in-house harmony guides or protocols for dealing with conflicts at the first level.
- Become effective at helping others solve conflicts through conciliation skills.
- Become a successful coach/mentor by knowing how to give and receive constructive feedback.
Enhance your self-awareness about conflict
- Gain a deeper understanding of how conflicts start and escalate. Learn about conflict triggers, patterns of escalation, and their effects on yourself and others.
- Learn about the five ways of handling conflict and what you can do unilaterally to resolve disputes.
- Learn how an interest-based approach can transform conflict into collaboration aimed at good solutions and good relationships.
- Increase awareness of how personality type influences conflict behaviour and how it can be used to constructively resolve conflicts in deeply satisfying ways.
- Learn about the ethics of conflict-handling that can enhance positive life-values for yourself and others.
- Appreciate that conflict resolution is more than a set of skills; it is also an attitude, a set of values for living harmoniously with others.
Enhance your ability to deal constructively with many kinds of conflicts
- Gain the confidence to positively deal with conflict before it damages relationships.
- Develop skills through practice in a safe context, using cases, examples, role plays, demonstrations and debriefings.
- Reduce the normal fears of facing real-life conflicts by learning when and how to intervene.
- Deal with many kinds of conflict by learning the interest-based process of problem-solving and a wide array of applications.
- Enjoy the benefits of conflict resolution skills transferable to all settings whether private or public, at home or at work.
- Get relief from the high levels of stress common to most conflicts by understanding conflict and what to do about it .
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